Your Questions, Answered
Extreme Clean – Frequently Asked Questions
Have questions about Extreme Clean? Our FAQ covers everything from carpet and furniture cleaning to pest control and post-occupational services.
1. General Frequently Asked Questions
What areas do you service?
We provide professional cleaning and pest control services in Cape Town, Johannesburg, and the Vaal Triangle. If you’re unsure whether we cover your location, contact us for confirmation.
What types of cleaning services do you offer?
Our services include:
Carpet & upholstery cleaning
Contract cleaning for offices, retail, healthcare, and industrial spaces
Post-construction cleaning
Move-in / move-out (post-occupational) cleaning
Pest control for insects and rodents
Specialised cleaning solutions, including floor care and deep cleaning
- Solar Panel Cleaning (Only in Johannesburg and the Vaal Triangle.
How do I contact your company?
Cape Town - Cantact Mike
✆ 083 603 0355
@ mike@extremeclean.co.za
Johannesburg & Vaal Triangle - Contact Paul
✆ 072 991 7599
@ paul@extremeclean.co.za
What are your working hours?
| Monday | 8 am–5 pm |
| Tuesday | 8 am–5 pm |
| Wednesday | 8 am–5 pm |
| Thursday | 8 am–5 pm |
| Friday | 8:30 am–4 pm |
| Saturday | 8:30 am–2 pm |
| Sunday | Closed |
*Special exceptions can be made for businesses
Can you supply a single housekeeper?
We, unfortunately, do not provide a day-to-day domestic cleaning service in Cape Town. We do however offer Move-in / move-out (post-occupational) cleaning.
Please contact Paul for this service in Johannesburg, or see our service page.
Contact Paul
✆ 072 991 7599
@ paul@extremeclean.co.za
Do you use eco-friendly cleaning products?
Yes. We use SABS-approved products sourced from recognised suppliers. Eco-friendly options are available to ensure safety for your family, pets, and the environment.
How do I request a quote?
Simply call us or complete our online form. We’ll arrange a no-obligation quote based on your cleaning or pest control needs.
See our Cape Town or Johannesburg services for more information.
Can you handle large-scale commercial cleaning?
Absolutely. Our trained teams manage daily contract cleaning for offices, retail stores, factories, and medical facilities, keeping them spotless and hygienic.
What does post-construction cleaning include?
This service removes dust, debris, and residue left after building or renovations. We clean all surfaces, windows, and floors to make the space move-in ready.
Is your pest control safe for children and pets?
Yes. We use safe, targeted treatments that effectively eliminate pests while being mindful of children, pets, and the environment.
Are your cleaners trained and insured?
All our team members are fully trained, experienced, and insured for your peace of mind.
Do you offer once-off deep cleaning?
Yes, we offer Move In/Out Cleaning, a once-off deep cleaning for homes and businesses that need an intensive, top-to-bottom clean. This ensures that properties are thoroughly cleaned and move-in ready for new tenants or owners. See our Cape Town or Johannesburg services for more information.
2. Carpet & Furniture Cleaning
How often should I have carpets and furniture cleaned?
Every 6–12 months, or every 6–9 months for homes with pets, children, or high traffic.
What cleaning methods do you use?
Advanced injection/extraction cleaning with biodegradable products.
Can you remove pet odours and stains?
Yes, using specialised solutions that neutralise odours and lift stains.
Are your products safe for children and pets?
Absolutely — all are SABS-approved and non-toxic.
How long do carpets and furniture take to dry?
Typically 4–8 hours, depending on materials and airflow.
Will cleaning help with allergies?
Yes, it removes dust, pollen, pet hair, and allergens from fibres.
Do I need to move furniture beforehand?
We move light items. For heavier pieces, please move them in advance.
Do you offer same-day service?
Yes, depending on availability.
3. Post-Construction Cleaning
What services are included in your post-construction clean-up?
Our comprehensive services include:
- Construction waste disposal
- Debris removal
- Pressure washing
- Junk hauling
- Moving services
We service a broad range of clients—private homeowners, businesses, and even shopping malls—with over 30 years of industry experience and a satisfaction guarantee backing our services.
What areas & job sizes do you handle?
We manage projects of all sizes—from small home renovations to large-scale commercial or industrial construction—across Cape Town, Johannesburg, and the Vaal Triangle.
Can you inspect the site before quoting?
Yes, we offer free on-site inspections.
Do you offer floor restoration?
Yes — tile scrubbing, polishing, and strip & seal finishes.
What about office sanitisation and glass cleaning?
We provide full sanitisation and crystal-clear glass cleaning.
Who manages the team?
An on-site supervisor oversees all work.
How soon can you schedule?
We work to meet your deadlines; share your inspection or handover date when booking.
How do you tailor your cleaning process?
Every project is unique. We work closely with each client throughout the process to develop a detailed, customised cleaning plan that meets your specific needs.
What sets your post-renovation clean-up apart?
We go beyond a quick surface clean. Our expert team addresses fine dust and particles in hard-to-reach areas to leave your space spotless and looking brand-new.
How do you ensure high-quality, efficient results?
Our team brings deep industry knowledge and uses advanced cleaning techniques and technologies. This enables us to meet expectations while saving you both time and money.
Can you handle projects from start to finish?
Yes. We expertly manage projects from construction completion to move-in readiness. Our experience spans various environments: healthcare facilities, schools, offices, residential complexes, and more.
4. Move-out Cleaning (Post-Occupational Cleaning)
What’s included in a post-occupational clean?
A full property clean: kitchens, bathrooms, living spaces, bedrooms, windows (inside), cupboards, surfaces, high-touch points, and floors—plus optional add-ons like carpet shampoo and pest control.
Do you follow agency or landlord checklists?
Yes. Many top agents and contractors rely on our 72 point cleaning system to prepare properties for new occupants. In short, it helps us work methodically and ensures nothing is missed.
How long does the clean take?
It depends on property size and add-ons. Most homes are completed the same day; larger or commercial spaces may need more time.
Do you bring your own equipment and supplies?
Absolutely. We supply professional equipment and SABS-approved products.
Can you help on short notice?
Where possible, yes. Contact us and we’ll try fit your move-out or inspection date.
Do you clean inside appliances and cupboards?
Yes—inside ovens, fridges, microwaves, and cupboards are included when requested.
Do you offer carpets, upholstery, or pest control?
Yes. Add these services to your quote for a complete, move-ready result.
What areas do you service?
We service major metros, including Cape Town, Johannesburg, and the Vaal Triangle. Ask about your suburb.
Is there a guarantee?
Yes. If anything’s missed, we return to address it promptly.
How do I get a quote?
Use the form from the below page for a fast, no-obligation quote, or call us to discuss your needs.
5. Contract Cleaning
What is included in a contract cleaning service?
With our contract cleaning, you’ll get a plan designed around your schedule — daily, weekly, or monthly. From keeping offices spotless to tackling bigger industrial cleans, we take care of it all. Plus, we supply the cleaning products and consumables, so you don’t have to worry about a thing.
Can you clean outside of business hours?
Yes, we offer flexible scheduling, including after-hours and weekend cleaning, to minimise disruption.
Are your products safe?
Absolutely. We only use SABS-approved products that are safe, effective, and environmentally responsible.
How long are contract terms?
Flexible — short or long-term options available. We offer flexible contracts — short-term, long-term, or renewable agreements — depending on your needs.
Do you offer once-off cleaning under contracts?
Yes. Yes, while we specialise in ongoing contracts, we also provide once-off deep cleaning services.
Do you offer residential domestic service in Cape Town?
We, unfortunately, do not provide a day-to-day domestic cleaning service and do not do the general cleaning of furnished homes.
Do you offer residential domestic service?
We, unfortunately, do not provide a day-to-day domestic cleaning service and do not do the general cleaning of furnished homes.
6. Specialised Cleaning Services
What counts as “specialised cleaning”?
Advanced methods using professional equipment and chemicals for tasks like post-occupation, post-construction, deep tile/floor care, and detailed glass cleaning.
Do you cover post-construction cleaning in CT and JHB?
Yes. We typically perform a day-one bulk clean to remove debris and dust, then a day-two detailed clean to finish all nooks and crannies.
Can you inspect the site before quoting?
Yes—post-construction projects include a free on-site inspection so we can scope requirements accurately.
Do you offer floor restoration services?
We provide deep tile scrubbing, polishing (where suitable), and strip & seal for a durable, high-gloss finish.
What about office sanitisation and glass?
We handle office sanitisation and window/glass detailing to crystal-clear standards.
Who manages the team on the day?
An on-site supervisor coordinates the crew and ensures quality from start to finish.
What products do you use?
SABS-approved, eco-friendly options selected for effectiveness and safety.
How soon can you schedule?
We’ll align to your inspection or handover date—share your timeline in the quote form and we’ll advise availability.
7. Pest Control
Are your treatments safe for children and pets?
Yes. We use SABS‑approved products applied according to safety guidelines. We recommend keeping people and pets away from treated areas until dry.
How long must we leave the home?
Most treatments do not require vacating. For severe infestations, we’ll advise safety measures.
Do I need to leave during ant treatments?
No, just keep children and pets 5 m away during application.
How quickly can you respond?
Same-day service in Cape Town, with after-hours options.
What pests do you treat?
Cockroaches, ants, rodents, bed bugs, fleas, ticks, flies, spiders, fish moths, bird mites, and more.Cockroaches, ants, rodents, bed bugs, fleas, ticks, flies, spiders, fish moths, bird mites, and more.
Do you offer a guarantee?
Yes — 30–90 days, depending on pest type and treatment.
Do you service commercial properties?
Yes — including restaurants, hotels, offices, warehouses, and retail.leo.
Will I need more than one visit?
Some infestations require follow-ups; we’ll advise accordingly.Some infestations require follow-ups; we’ll advise accordingly.
Do you offer prevention services?
Yes — maintenance schedules and pest-proofing advice.
8. Solar Panel Cleaning
How often should I have my solar panels cleaned?
We recommend professional cleaning every 6–12 months, depending on your location and environmental factors. In high-dust or pollution areas, more frequent cleaning may be needed.
Will cleaning my solar panels really improve efficiency?
Yes. Dirt, dust, and debris can block sunlight and reduce your panels’ efficiency by up to 20%. Regular cleaning ensures you get maximum energy output.
Is your cleaning method safe for my panels?
Absolutely. We use purified water, non-abrasive cleaning tools, and SABS-approved eco-friendly products to protect your panels and maintain their warranty.
Do I need to be home during the cleaning?
Not necessarily. As long as we have safe access to your solar panels, our team can complete the job even if you’re not home.
Do you clean both residential and commercial solar installations?
Yes. We service homes, office buildings, factories, warehouses, and large-scale solar farms in Johannesburg and the Vaal Triangle.
Do you work on rainy or cloudy days?
Light rain won’t stop us, but for safety reasons, we may need to reschedule in cases of heavy rain, lightning, or strong winds.
Does Extreme Clean offer solar panel cleaning in Cape Town?
No. At present, our solar panel cleaning service is available only in Johannesburg and the Vaal Triangle. Our Cape Town branch offers a full range of other specialised cleaning services.
Book Your Cleaning Today
Don’t let dirt, dust, or pests take over your space. With Extreme Clean, you get professional, reliable, and eco-conscious cleaning that exceeds expectations. Call us today or request a free quote online—we’ll get your home or business looking its best.